Build Number: Toku Platform v2.5.8; Date: 10/01/2023 | |
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Toku Admin Portal
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Other Improvements: We have fixed the Agent Status Issue in the Real-Time Dashboard. |
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Frontend Enhancement: We have added Ring Duration to the CDR (Call Detail Report) Page.
Ring Duration: Amount of time from when the phone rings upon the agent placing a call, up till when the customer picks up the call. Ring Duration only applies to outbound calls. |
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