|Subscriber type supported||Business end user only|
|Location of subscriber||
Geographic Numbers - The subscriber address must be within Singapore.
National VoIP Numbers – The subscriber address can be located anywhere however subscribers located outside of Singapore will have their CLI prefixed with a plus sign (+).
|Registration details||All of the below are required, please update the subscriber registry as part of the assignment process to the subscriber.|
|Full Address details||Required|
|Subscriber Contact name||Required|
|Subscriber Contact number||Required - please validate prior by confirming you have contacted the subscriber via this number.|
|Subscriber Contact email||Required- please validate prior by confirming you have contacted the subscriber via this email address and email domain should match business registered.|
|Business registration ID||
For Singapore Business users go to https://www.uen.gov.sg/
Enter the Singapore Business Registration ID and check for UEN status to be "REGISTERED"
|Business Registration document proof||Required|
|Proof of Address||
Required if Business Registration Document does not indicate the relevant address within the telephone area code of the applicable number being registered.
The Proof of Address document will be a utility bill that indicates the relationship back to the business entity. The utility bill must be dated within the past 6months.
(Please note any changes to the subscribers' registration details during the DID assignment must be kept updated within the subscriber registry.)
Singapore lawful requirement for sharing of subscriber information:
Condition 27 of the SBO Licence indicates the requirement to co-operate with any of the relevant bodies: https://www.imda.gov.sg/-/media/imda/files/regulation-licensing-and-consultations/licensing/licenses/sbotemplate.pdf?la=en
Within the Service Based Operator licence Schedule B subscriber information is indicated within:
For subscribers see Annex 14 section 4.1 and 4.3 - IP Telephony
For retailers see Annex 14 section 5.1 and 5.3 - IP Telephony
Annex 1 section 6.2
Annex 2 section 3.1