OCT 7, 2025

An SMS App is now available within the IVR flow module, allowing text messages to be sent automatically during configured call flow events. Call reliability has also been improved, with routing issues resolved to prevent intermittent connection failures.

✨New Features

SMS App -

An SMS App is now available within the IVR flow module and can be configured to send text messages at specific points in the call flow, such as after a callback or when a user presses a designated digit.

🛠️Bug Fixes

Call failures -

An issue causing intermittent call failures that led to multiple retries or connection errors has been resolved. Call routing has been improved to ensure stable and consistent connections.

Availability

These enhancements are now available for users in all regions.