OCT 23, 2025

This release adds a 'Status Page' under the Help menu in the Agent and Admin portals, providing direct access to system status. A red indicator highlights updates on the Help icon and release notes. Bug fixes have been made to improve system stability and performance.

✨New Features

Status Page in Help Menu -

A 'Status Page' menu item has been added under the Help section in the Agent and Admin portals. This provides direct access to the current system status page. A red indicator now appears on the Help menu icon and release notes to highlight the update.

🛠️Bug Fixes

Agent Statistics Consistency -

A discrepancy in agent statistics between the agent and admin or supervisor views has been resolved.

Availability

These enhancements are now available for users in all regions.